Privacy Policy

Last updated: June 2026

Introduction

Salon.Haus ("us", "we" or "our") values your privacy and this privacy policy has been developed to demonstrate how we will handle your personal information in accordance with the Australian Privacy Act 1988 (Cth) ("Privacy Act") and the Australian Privacy Principles ("APPs").

Application and Scope

This policy applies to personal information, defined as information or an opinion about an identified individual or an individual who is reasonably identifiable, whether true or not, and whether recorded in a material form or not. Information where we have removed any reference to a person so that the person cannot be reasonably identifiable is not personal information.

Collection of Information

We collect information about you when:

  • You access or use our Salon.Haus platform (including website, mobile site or apps);
  • You register your details with us to use our services or create a listing on our Platform;
  • You provide emails, letters or other correspondence to us, submit an enquiry or call us;
  • You interact with us on social media;
  • You provide us with feedback or a review.

The personal information we collect may include: name, address, phone number, email address, profession, employment status, and financial information if you purchase features or subscriptions from us.

Cookies and Similar Technologies

We use cookies and similar technologies on our Platform to keep the site secure, remember preferences and, where you allow it, understand how visitors use the Platform. These tools fall into categories including strictly necessary, functional, and analytics/marketing cookies. You can manage cookie preferences via any consent banner displayed on the Platform.

Use of Information

We use your information to:

  • Provide quality products and services to you;
  • Allow you to use and maximise the services on our Platform;
  • Create and maintain your account;
  • Ensure your compliance with our Platform and these Terms;
  • Prevent and investigate fraud and/or other illegal activities;
  • Advise you of our product and service offerings and seek your feedback.

Information Disclosure

We may disclose your personal information:

  • To our related entities, service providers or business partners where necessary to provide our services;
  • To other users of the Platform who have listings or who enquire about listings;
  • In conjunction with a sale, merger or transfer of our business;
  • To relevant authorities or legal representatives where required by law or where we suspect unlawful activity;
  • Where we are otherwise authorised or required by law to do so.

We do not as a matter of course send personal information overseas, however some service providers may store data on servers located outside Australia.

Security

Your personal information is stored electronically on servers located in Australia. We have physical, electronic and procedural safeguards in place and take reasonable steps to ensure that your personal information is protected from misuse, interference, loss, and from unauthorised access, modification and disclosure. However, no data transmission over the internet is guaranteed to be totally secure.

Access and Correction

You may access or correct your personal information held with us by submitting a written request to us at the contact details listed below. We retain the right to deny your request if it falls within one of the grounds stated in Principle 12 of the APPs.

Complaints

If you wish to complain about a breach or suspected breach of your privacy, please lodge a complaint with us in writing at the contact details listed below. We will assess your complaint and respond within a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Direct Marketing Opt-Out

If you do not wish to receive direct marketing communications from us, you may opt out at any time by contacting us using the details below or by using the unsubscribe link included in any marketing email we send.

Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website. Your continued use of the Platform after any changes constitutes your acceptance of the updated policy.

Contact Us

For any privacy-related queries, requests or complaints, please contact us via our contact page or email nick@salon.haus.